JD.com Signals Post-Courier Future, Launches Large-Scale Reskilling Plan for Robot Delivery Era
At the 2026 APEC China CEO Forum, JD.com founder Liu Qiangdong said delivery robots are expected to replace traditional couriers over time. The company’s internal “Nirvana Plan” aims to retrain roughly 700,000 frontline workers via partnerships with 120 schools, focusing on skills such as robot maintenance and servicing.